Dave Williams featured in a national ad campaign

September, 2008

Dave Williams (Kalama Plant Manager) was featured in a national ad campaign for his problem solving abilities.

Operating System upgrade

Acumen Chosen as Billhorn's Micro Soft G-P Partner. We have recently hired Acumen IT to provide hosting and further development for our Micro Soft GP integrated operating system. Acumen is based literally down the street from our corporate office and have extensive Micro Soft GP and manufacturing expertise. We are excited to further utilize this extensive system for the benefit of our customers and vendors through improved and streamlined communication and service. The system allows for bar code inventory tracking and labeling and electronic document transfer among other advantages.

New CMS Differential Gravure coating system

Chuck Allen, V.P. of Converting, and his maintenance department have successfully completed the installation of our CMS Differential Gravure coater. We married the machine to a 50” wide, 6 color flexo press in our West Monroe facility. Our intent is to develop business for all kinds of functional coated substrates such as Tenting, Anti Slip, OGR, Anti Microbial, adhesive, and others that would benefit from our ability to coat and print inline. We have several projects in the works and welcome inquiries from coating manufactures and brokers.

New 12 hr customer support

Customer Service is expanded to 12 Hours per day! Our recent investment in a new telecommunication system affords us the opportunity to answer our customers and suppliers calls 12 hours a day. If you call any of our numbers between 7 am and 7 pm CST you will get a representative who can get you the answers you need. The Find Me Follow Me option automatically rings our cell phone as well as our office phones for everyone in sales and our loop system insures you can get to a live person who will be there to help you. We also have video conferencing for those customers and suppliers who use this technology and to improve communications between our locations.

New Inside sales East Coast

New Inside Sales position created. Hamilton Terrell, an ‘07 graduate of Indiana University of Pennsylvania with a Bachelors degree in Business Management, will work out of the corporate office in Greenville upon completion of training in West Monroe. Hamilton most recently sold advertising for Clear Channel. He will provide support for the outside representatives and enhance our service to our customers.